What We Collect and Why We Hold It
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal via JazzCash, Easypaisa, or Raast, we record the transaction reference and wallet identifier — not your full wallet PIN or bank login. Device data such as IP
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address, browser type and session timestamps are logged automatically to protect your account from unauthorised access. We may also collect your location at a country level to determine whether access is permitted under local law and in eligible regions. We do not sell your personal data
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to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. We retain account records for as long as your account is active and for a reasonable period after closure, in line with standard financial record-keeping practice.
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If you close your account, you can request deletion of non-essential data by contacting our support team directly. Any data held beyond your account closure is kept only where required by applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.